When your hosting supplier offers live chat support, you can talk to a representative live and learn useful information or get an issue resolved promptly. The main advantage of using chat rather than calling to talk to a live person is that you need just a computer with web access, so that you won't pay any rates when you're in another state or country. What's more, it'll be quicker to copy and paste data for example domain names, usernames or error messages in other words details which are sometimes hard to provide to the other party on the telephone. The live chat is also a considerably faster option to contact your website hosting provider's support team in comparison to using a ticketing system. What's more, when some problem requires a little more time to be dealt with, you'll be able to do something different while you wait for assistance on the live chat, so you won't lose time - something that's not possible in case you are on the telephone.

Live Chat Support in Website Hosting

As part of the support services that we offer for our Linux website hosting packages, we now have live chat support which is available every day, even on holidays. You can contact us regardless if you already have an account or not, since we will help you with all sorts of things, ranging from supplying you with general info on our solutions in case you aren't a customer yet and you're considering to purchase one of our plans, to assisting you with setting up an email account in an email client. A part of the problems are more technical and time-consuming, and you'll need to employ the ticketing system which is built-in the Hepsia website hosting Control Panel, but we can save you time and assist you in real time on the live chat for quite a lot of things.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support that is designed for all of our future and current customers. In case you're searching for a new hosting account, you can chat in real time to one of our agents and get more info about our Linux semi-dedicated hosting packages in order to select the optimal package for your sites. In case you already have an account with us, we will support you in a timely manner with general, billing and 1st level techissues. Although in certain cases you will need to open a ticket because there're problems that cannot be resolved on the live chat, we'll be able to help you with lots of basic jobs, like installing an e-mail account in an email client or redirecting one domain to another one. In this way, you will enjoy prompt support and you'll save many hours.