Customer Support Channels
A 1–hour Response Guarantee
Our client assistance crew is taught to instantly attend to all of our Linux website hosting packages customers’ issues and information demands. Via our ticketing system, it’s possible to submit your inquiry and a support staff representative will most likely go back to to you in less than max an hour. In reality, practice has revealed that the usual response time is 20 min.
A Top–quality Support Service
Our technical support service is delivered by a group of skilled employees that are able to answer your issue in a timely manner. You are able to speak to the support staff by starting a tech support ticket from your Web Site Control Panel or by submitting us an e–mail message. On working days, you may also contact us on the telephone or use the live chat solution.
An Intuitive Help Section
If you need guidance while working on your online projects within the Control Panel, you’ll be able to always press the Help control key and see your concern in the variety of content articles that will appear. We have as well turned the majority of the posts into video tutorials. The collection of video lessons will come up if you click the Videos press button available in the top right angle.