Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Site Control Panel you can find a comprehensive Help section offering many instructional articles and regularly asked questions. They are contributed by our support team of expert techs. Just fill in your question and our smart system will give you the most appropriate answer.

  • Top quality support service

  • Educational Video Clips

  • If you wish to watch how an action is fulfilled or how an issue is sorted out, rather than just reading about it, then examine our compilation of step–by–step video tutorials. They cover various different issues and will help you swiftly learn how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 client support service and a sixty–minute support ticket response guarantee. Our practiced technical support engineers will be available 24/7/365 to answer your questions and to troubleshoot any problem that you might encounter. Simply submit a tech support request from the Help Center and we will respond to you in a flash.