Q: What does the website migration service involve? Will my site be secure?
A: If your current web hosting provider can no longer meet the necessities of your site, or if you suffer from continuous downtime, or if you have to wait for hours for the tech support staff to respond to you, it may be smart to switch your web hosting provider, i.e. to transfer all the files for your websites along with your databases from your present provider to your future provider. At Maze Galaxy, we understand that this can often be hard & time–consuming. For this reason, we’ll perform all that for you at no cost!Our capable technical team reps will move your web site content from your present hosting provider to us. Our techs have got a lot of experience migrating websites and can take care of everything – from a traditional WordPress–powered weblog or Joomla™ CMS–powered site, to an extremely complex, custom–made web application.
Q: Just how long will the web site migration process take?
A: We strive to implement all web site migrations ASAP. Nevertheless, we don’t have a set time frame for web site migrations. There are different facets that you have to take into account – the actual size of your website and the workload of our web site migration staff, etc. We constantly strive to perform each migration in less than 48 hours. With smaller–sized web sites, our staff usually manages to finish in under 24 hours.
Q: What details will I be asked to provide to your Website Migration Department?
A: We don’t require any private info. We’ll need, however, the login info for your old web hosting account along with the name of the website that you need to migrate.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: Will there be any downtime for my site?
A: Your web site will work exactly like it did before with your former hosting provider. When we have completed the migration, your web site will be configured to work on our web hosting platform and we’ll ask you to preview it. If it is functioning correctly, all you will have to do is edit the name server records associated with your domain name. Your website will be migrated over to us with no downtime whatsoever.
Q: Will my old web hosting provider need to provide any info/help?
A: No. Apart from your login info for the Control Panel, we do not need anything. We’ll never get in touch with your hosting provider. They won’t know anything about the transfer either.
Q: Does it matter what platform my present hosting provider is using?
A: Yup. We support all regular Linux–driven web hosting platforms. We don’t support Windows–driven hosting platforms, because we don’t offer Windows hosting solutions ourselves.In addition, we don’t support proprietary web site creation and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.