A 99.9% Server Uptime
Our website hosting platform is based on a dependable, top–drawer hardware configuration and a significantly modified Linux variation. That’s why, regardless of what your site is, or how many visitors you have, or even in case there is a distributed denial–of–service attack, our web hosting servers will stay up and your web sites will remain online.
Our Linux website hosting packages plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to provide a premium–quality web hosting service, you can barely depend on the default network configuration in a datacenter. We’ve built our very own custom network in an effort to ensure an ultra–fast connection speed with the rest of the world.
And thanks to this, no matter which data center facilities you opt for: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your money at stake, you can’t feel really safe. This is the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel content with our web hosting service or if you wish to get an even more robust web hosting solution, like a Linux VPS hosting packages or even a Linux dedicated servers hosting packages – we will give you a full refund, without any concealed fees or refund taxes.
24/7 Technical Support
If you happen to manage a web hosting firm, your tech engineers are of foremost importance. This is why we’ve diligently hand–picked a very skilled team of customer service technicians, each with lots of years of experience behind his back. With their help, our company offers 24x7 support with all our hosting services.
And not only that, we offer a 1–hour response time guarantee. All technical support requests are replied to in less than one hour and our average support ticket response time is below 20 minutes!