Lots of users who start using their first hosting account, or change companies, normally have inquiries with respect to how given operations are accomplished or face complications when setting up various things such as emails, website settings, etc. This is why, lots of providers have prepared documentation with common questions and issues so as to help their customers obtain information swiftly and easily. Consequently, the technical support team representatives can dedicate more time to actual problems that some clients may be encountering, since the solution for the minor things will be available online and clients will be able to fix them without getting in touch with the client support staff. Having thorough documentation is quite important, particularly for new users with no prior experience, because the web hosting service entails a huge number of functions and many people can get bewildered about what action to take. A good knowledge base can both help you carry out the tasks that you want and get to know how the web hosting service functions in general.

Extensive Online Documentation in Website Hosting

Our website hosting plans include an in-depth knowledge base where you can find info about all the difficulties that you might bump into and their resolutions. You can acquaint yourself with how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but you are unable to send email messages, for example. We have done our absolute best to be as exhaustive as possible and to encompass all possible options so as to help you save time and efforts and to supply you with different solutions for each and every issue. The knowledge base contains educational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about particular functions and features in each Control Panel section, whilst if you would like to browse through the complete article list, you can go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting packages include in-depth online documentation where you will find information about all the features that our in-house created Hepsia Control Panel comes with, plus solutions to different questions and challenges that you could experience. All installation manuals feature thorough explanations, which goes to say that you won’t need to worry about omitting something in case you’re intending to export a database, for instance. The troubleshooting articles cover a range of different possible causes of particular issues and the solution for each one of them, so if you’re unable to send email messages even though you have the correct SMTP server settings, for example, you can swiftly discover what the reason could be and repair the problem with several clicks in your email client. As Hepsia offers quite a lot of features, you will be able to find relevant articles in each section. In case you prefer to check out all help articles, you can use the Help menu, which is located in the upper right-hand side of the page.